Keep your doc if: She is open about her failures

Transparency is one of the attributes patients find most reassuring in their healthcare providers, but one of the hardest to find, according to Norris. “Honesty and transparency build trust, which leads to better patient outcomes,” he says. One example? Many doctors will advertise that they perform a particular procedure or treat a specific condition, he says, but far fewer will provide evidence of how many times they’ve done it or treated it and how it has worked out. You definitely want a doc in the latter camp, even if it shows they’re not perfect.